Our candles are made from high-quality, natural soy blended wax that is clean-burning. We use premium fragrance oils to create a delightful sensory experience.

Yes, our candles are designed with safety in mind. They are free from harmful toxins and emit minimal soot, making them safe to use in your home. However, always remember to follow standard candle safety guidelines, such as never leaving a burning candle unattended and keeping them out of reach of children and pets.

Typically, our 3-wick candles burn for approximately 20-40 hours.

Yes, we offer customization options for certain products. Please reach out to our customer support team to discuss personalized candles, room sprays, or car diffusers for special events, gifts, or corporate branding.

We want you to be completely satisfied with your purchase. If your candles are not delivered as expected (broken, chipped, or melted) please contact our customer support within 1 day of receiving your order, and we will assist you with returns or exchanges. Please review our Returns and Exchanges Policy for more details.

To maximize the life and performance of your candles, always trim the wick to 1/4 inch before lighting. Allow the candle to burn until the entire surface becomes liquid to avoid tunneling. Keep the candle away from drafts and never burn it for more than 4 hours at a time.

You can contact our customer support team by filling out the contact form on our "Contact Us" page or by emailing us at themeltedjoy@gmail.com. Our dedicated team is here to assist you with any questions or concerns you may have.

We hope these FAQs have addressed your queries. If you have any more questions or need further assistance, please don't hesitate to get in touch with us. Your satisfaction is important to us, and we're here to provide you with the best candle experience possible.